Today I attended the Symbian Smartphone Show here in London. And while listening to Mike Lazaridis from RIM, I couldn’t help but draw a comparison between the successes of the Blackberry and the Mac. Both platforms focus on providing a rich and seemless user experience. But they can do so only because they keep tight control over their platform. And although the closeness of these platforms can also be motivated by more monetary concerns, it is to me one of the key enabler for offering your customers with a complete experience.
Great User Experience comes at a price: closeness!
October 18th, 2007 by Ludovic Leave a reply »
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Interesting point about user experience and control on platform. I think ultimately you have to have user experience in mind when you design to achieve it; Can’t just come up with functionalities and then “map” a “user friendly” interface.